What is the “Aseel” program?
It is one of SAIB’s Loyalty Programs which offers you instant discounts and offers with the program’s partners.
Who are the “Aseel” program partners and how can I familiarize myself with them?
The partners of the “Aseel” program are diverse and can be found on The Saudi Investment Bank website or SAIB application.
How to communicate with the “Aseel” Loyalty support team in case of any inquiries?
You can communicate with the Loyalty support team by calling the toll free number: 8001248000
In case the customer does not get the discount, what should he/she do?
He/she can submit a formal complaint to the customer care unit by calling the toll free number: 8001248000 within 24 hours.
How can the client know the expiry date of the offer?
All offer details are available on the SAIB website and in case the offer expires, it will be removed from the website.
Which categories of partners are available in the “Aseel” program?
Restaurants, travel and tourism, shopping, lifestyle and others offering a wide range of services.
Are SAIB customers entitled to an additional discount with SAIB cards if the partner has an ongoing promotion?
No, the “Aseel” discount does not apply if the partner has an ongoing promotion.
How can I benefit from the “Aseel” program?
By using The Saudi Investment Bank cards for payments.
