SAIB Interactive Teller Machines (ITMs) .. The first-of-its-kind in the Kingdom
SAIB ITM provide a recorded live video-based interaction between the Bank’s teller and the customer through screens implemented in the machines to conduct different banking transactions without the need to visit the branch, such as receiving the customer’s orders and instructions and conducting them according the Bank’s policies. The customer shall enter his ATM card and his PIN.
ITM Branches:
| City | Branch |
|---|---|
| Riyadh | Head Office |
| Riyadh | Al-Ghadeer Branch |
| Jeddah | Head Office |
| Dammam | Qurtoba Branch |
| Jeddah | Prince Sultan St |
| Riyadh | Al-Worood Branch |
| Riyadh | Ar Rahmaniyyah |
| Jeddah | Malik Rd, Branch |
| Qateef | Al-Qateef Branch |
- Note: SAIB ITM are available during and after branches working hours, and the ITM operators are located at SAIB Contact Center in Riyadh.
ITM Working Hours:
| Day | Working Hours |
|---|---|
| *Weekdays (Sunday – Thursday) | (9:30 AM – 8:00 PM) |
ITM Services:
- Cash withdrawal up to SAR 50,000 (until 4:30 pm – during working days only)
- Cash deposit up to SAR 50,000 (during working days)
- Deposit of SAIB cheques up to SAR 300,000 (during working days)
- Withdrawal of SAIB cheques up to SAR 50,000 (until 4:30 pm – during working days only)
- Bill payments (SADAD) up to SAR 300,000 (during working days)
- SAIB account transfers up to SAR 300,000 (during working days)
